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Refund policy

Russell Hardware Return Policy

We strive to ensure that you are completely satisfied with your purchase. If for any reason you need to return an item, please review our return policy below:

  1. Return Window: Items may be returned within 30 days of purchase with an original receipt.

  2. Gift Receipts: Available upon request. Returns made with a gift receipt will be refunded in the form of store credit.

  3. Product Condition: The product must be in its original packaging and in sellable condition.

  4. Defective Products: Returns for defective products will be handled according to the manufacturer's return policy.

Thank you for shopping at Russell Hardware!